Hey there, I’m Carolyn:

An empathetic Product Designer and confident leader,

With specialisation in UX Research and a background in Architectural design.

Before and after images of the airtasker discovery page

Airtasker Disco Page Research

From discovery through to user testing, I led this research project supporting the redesign of Airtasker’s discovery page.

Transforming Airtasker’s Research Strategy

A project that started out as a diary study, but pivoted to transform our research repository & strategy - before looping back to kick off some exciting contextualised research.

PetRescue

An end-to-end UX/UI project, creating a pound directory web app, from research through to high fidelity prototype.

HSBC Research

A UX Research case study, investigating appropriate methods of connecting with and better caring for vulnerable customers.

Bringing depth in UX Research to the end-to-end product design process, my curiosity thrives in dynamic team settings, where I’ve had demonstrable impact enriching user experiences, and nurturing stakeholder relationships.